We want you to love what you buy. If you’re not satisfied, we’re here to help.
Returns Eligibility
You may return eligible items within 30 days of delivery for a refund or exchange, provided they are:
- Unused, unwashed, and in original condition.
- With tags attached and in original packaging.
Non-Returnable Items
The following items cannot be returned unless defective:
- Skincare, bath & body, or hygiene products (for health reasons).
- Final sale or discounted items.
Return Process
- Contact us at mailto:[email protected] with your order number and reason for return.
- We’ll provide return instructions and a prepaid label (for US returns).
- Ship the item back within 10 days of approval.
Refunds
- Refunds are issued to the original payment method within 5–7 business days after we receive the returned item.
- Original shipping costs are non-refundable.
- For exchanges, we’ll ship the new item once the return is received.
Damaged or Defective Items
If you receive a damaged or faulty product, contact us within 7 days with photos. We’ll issue a full refund or replacement at no cost.
Missing Packages
If your tracking shows delivery but you haven’t received your package, please contact us within 7 days. We’ll investigate with the carrier.
Note: Customers are responsible for return shipping unless the item is defective or we made an error.
